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Five things to remember when disciplining employees…….

Five things to remember when disciplining employees…….     A clear and concise disciplinary policy and procedure is an absolutely must-have when running your own business, and it’s a LEGAL requirement to have one! “Why,” you may ask, “do I need these policies and procedures for my business?” The simple answer is…because you have people working for you! With human nature being what it is, employees will test limits and act “creatively” in workplace situations, so you need a strategy for developing, communicating and enforcing a set of policies and practices that… Continue Reading
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Absence doesn’t always make the heart grow fonder!

My top tips for managing sickness absence, effectively Did you know that the average UK employee takes 6.6 days off sick in any 12 month period? Sickness absence still accounts for around 6 days a year per employee in the private sector, which in a small business, will significantly impact production and customer service levels as well as result in missed business opportunities as well as the additional cost of replacement cover – all of which directly hits your bottom line.   Multiply this all up by your number of staff… Continue Reading
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Don’t fall foul of non complete clauses

Employment law and legislation is an endlessly-moving feast, and no 21st century business owner or manager can afford to take their eye off the ball, lest we find ourselves unwittingly falling foul of shifting case law and legislation. Non-compete clauses are an excellent case in point. Also sometimes known as restrictive covenants, or post termination restrictions, they can be a real and valuable business necessity, particularly in firms where eemployee’s may acquire confidential information about key business interests such as the identity of clients, client requirements and pricing, product /tech/ideas… Continue Reading
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Who are you going to call?………

…….when you have disciplinary, sickness absence, performance, or more serious people issues to deal with in your business? How would you like to be able to pick up the phone and talk to someone who: Knows your business Has real life experience of dealing with these issues Can give you practical and sound advice Will deal with the problem swiftly, so you carry on running your business For a fixed monthly cost, you can access my HR Oxygen Service, whenever you need it. PLUS there are no nasty additional costs,… Continue Reading
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Companies With Women Executives Perform Better – So Why Has Representation Stagnated?

The results of the Pipeline’s Women Count 2017 survey were recently published, and they raise some pretty interesting and important questions about female leadership, and the progress we’re making towards ensuring that women are given the opportunity to thrive in senior roles. It was found that FTSE 350 companies with at least 25% of women on the leadership committees delivered almost twice the profit margin as those with no women on the team – the companies with no women on the leadership board achieving worst of all surveyed. It’s safe… Continue Reading
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Three Little Reasons To Love HR

Let’s be brutally honest here… HR has something of a reputation for being the lesser sibling of the other ‘big hitting’ functions like Sales and Biz Dev!! It’s a burden that we’ve carried for years, and it’s one that refuses to budge in a lot of circles. But is there any substance behind it? Are we actually just a group of thundering bores who can bring nothing more to your business than bureaucracy and forms to fill in, and pointless policies that never see the light of day? Just what… Continue Reading
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Are Your Customer Service Standards Slipping?

If your customer service isn’t up to scratch, your profits are seriously going to suffer. Most leaders would probably be quick to say that it isn’t a problem in their operations, but can you honestly say that you couldn’t make some improvements? Working on upping your game in this area is the type of activity that could have a quick and tangible impact on your bottom line, so it’s worth taking some time to pinpoint potential issues and get a handle on them. Not sure where to start? I’m here… Continue Reading
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Five Crucial Steps To Managing An Employee Grievance

If a member of your staff brought up a grievance, would you know how to handle it? Regardless of how good your people practices may be, and how capable your line managers are, at some point in your career, you might well find yourself in a situation whereby you need to follow a formal grievance procedure. This procedure should be included in your staff handbook, and it should always be followed to the letter. It’s crucially important because it can help you to nip any problems in the bud, and… Continue Reading
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Six Girls in a Boat!

I am planning to row 8.5 miles on the River Thames from Westminster to Greenwich on Sunday 1st October 2017 starting at 11am. Known as The Meridian Pull Challenge, myself and five other girls dressed in bright pink t-shirts will be looking looking to complete the course and see London from a completely different view point! We are raising money for an OARSOME watersports charity called AHOY! who are based in South East London. AHOY! give disadvantaged young adults and those with disabilities life and team building skills via rowing… Continue Reading
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Has The Taylor Review Failed Workers In The Gig Economy?

The Taylor Review was hotly anticipated, and the findings were finally published last month. Commissioned by the Prime Minister back in October, the intention of the report was to take a look at how employment practices need to change in order to keep up with modern business models. It intended to address, amongst other things, employment rights in the gig economy, which is something that hasn’t been far from newspaper headlines over the past few years. Since its publication, the review has come under some pretty heavy criticism. Jason Moyer-Lee,… Continue Reading
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